Privacy Policy

Elevated 805 Property Media

Last updated: November 2025

This Privacy Policy explains how Elevated 805 Property Media (“Elevated 805,” “we,” “us,” or “our”) collects, uses, and protects your information when you visit our website, contact us, or use our services.

 

By using our website or providing us with your information, you agree to the practices described in this Privacy Policy.

Quick Summary (for convenience only – please read the full Privacy Policy below):

  • We collect basic information you provide, such as your name, contact details, business info, and property details when you contact us or book a service.
  • We use this information to schedule sessions, deliver media, send invoices, and improve our services and website.
  • Payment details are usually processed through trusted third-party providers (like PayPal or Stripe); we don’t store full card numbers ourselves.
  • We may use cookies or analytics tools to understand how visitors use our website and to improve the experience.
  • We do not sell your personal information.
  • We may share limited information with service providers (hosting, payment processing, media delivery) only as needed to run the business.
  • You can contact us if you want to access, correct, or request deletion of your personal information where legally allowed.

This summary is just a helpful overview. Please read the full Privacy Policy below for complete details.

1. Information We Collect

We may collect the following types of information:

1.1 Information You Provide Directly

When you interact with us, you may provide:

 

  • Contact details – name, email address, phone number

  • Business information – brokerage or company name, role/title

  • Property details – address, property type, special notes or requests

  • Booking and order information – services requested, date/time preferences

  • Payment-related information – we do not store full credit card numbers ourselves; payments are typically processed by third-party providers such as PayPal or Stripe

This information is usually collected when you:

 

  • Fill out a contact form

  • Request a quote or book a service

  • Respond to emails or messages

  • Make a payment for services

1.2 Information Collected Automatically

When you visit our website, we may automatically collect certain information, such as:

 

  • IP address

  • Browser type and version

  • Device type and operating system

  • Pages visited and time spent on the site

  • Referring website or link

This may be collected through cookies or similar technologies (see “Cookies & Tracking Technologies” below).

2. How We Use Your Information

We use the information we collect for purposes including:

 

  • Providing services

    To schedule sessions, deliver media, send invoices, and communicate about your project.

  • Responding to inquiries

    To answer questions, provide quotes, and follow up on contact form submissions.

  • Improving our website and services

    To understand how visitors use our site and make improvements to content, design, and functionality.

  • Administrative and business operations

    For recordkeeping, accounting, and managing our business.

  • Legal and safety purposes

    To comply with legal obligations, resolve disputes, and protect our rights or the rights of others.

We do not sell your personal information.

3. Legal Basis for Processing (If Applicable)

If you are in a region that requires a legal basis for processing (such as the European Economic Area), we may process your information based on:

 

  • Performance of a contract (providing the services you request)

  • Legitimate interests (improving our services, basic analytics, communication)

  • Compliance with legal obligations

  • Your consent (for certain cookies, marketing communications, etc.)

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

 

  • Remember your preferences (such as form inputs)

  • Analyze how visitors use the site (page views, time on site, etc.)

  • Improve site performance and user experience

Depending on your website builder and integrations (e.g., Webador, Google Analytics, embedded booking tools), additional cookies may be used by those third parties

You can usually control cookies through your browser settings, including blocking or deleting them. Note that disabling cookies may affect how some parts of the site function.

5. How We Share Your Information

We may share your information with:

 

  • Service providers

    Third-party companies that help us run our business, such as:

     

    • Website hosting providers

    • Email or form providers

    • Payment processors (e.g., PayPal, Stripe)

    • Delivery platforms for media (online galleries, file transfer services)

These providers only have access to the information necessary to perform their services and are expected to protect it.

 

  • Professional advisors

    Such as accountants or legal counsel, when reasonably necessary for business and compliance.

  • When required by law

    If we believe disclosure is necessary to comply with a legal obligation, court order, or protect our rights, property, or safety or that of others

We do not sell your personal information to third parties.

6. Data Retention

We keep your information for as long as reasonably necessary to:

 

  • Provide our services

  • Maintain business records

  • Comply with legal and tax obligations

  • Resolve disputes

Media files (photos, videos, etc.) may be stored for a limited time as part of our workflow, but long-term archiving is not guaranteed.

If you no longer want us to keep your information, you may contact us (see “Contact Us” section); in some cases, we may still need to retain certain records for legal or business reasons.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, such as:

 

  • Access – to request a copy of the personal information we hold about you.

  • Correction – to request that we correct inaccurate or incomplete information.

  • Deletion – to request that we delete certain personal information, subject to legal and business requirements.

  • Restriction or objection – to ask us to limit or stop certain types of processing.

  • Data portability – in some cases, to receive your data in a machine-readable format.

To exercise any of these rights (where applicable), please contact us using the details in the “Contact Us” section below. We may need to verify your identity before fulfilling your request

8. California Privacy Notice

If you are a resident of California, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended:

 

  • The right to know what categories of personal information we collect, use, and disclose

  • The right to request access to specific pieces of personal information we hold about you

  • The right to request deletion of your personal information, subject to certain exceptions

  • The right to not be discriminated against for exercising your privacy rights

We do not sell or share personal information for cross-context behavioral advertising as defined under California law.

To submit a request under California privacy laws, please contact us at the email listed in the “Contact Us” section and include “California Privacy Request” in the subject line.

9. Data Security

We take reasonable physical, technical, and organizational measures to protect your information from unauthorized access, use, or disclosure.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

10. Third-Party Websites & Links

Our website may contain links to third-party websites or services (for example, payment processors, booking tools, or social media platforms).

We are not responsible for the privacy practices or content of those third-party sites

If you follow a link to another website, their privacy policy will apply, not ours.

11. Children’s Privacy

Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we become aware that we have collected information from a child under 13, we will take steps to delete it. If you believe a child has provided us with personal information, please contact us.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page.

Your continued use of our website or services after changes are posted means you accept the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

Elevated 805 Property Media

support@elevated805propertymedia.com